Terms of Service

Basic rules for using Ghaseel

These terms apply when you use the Ghaseel customer app, driver app, or operations dashboard.

Support email

s.majeed.saleh@gmail.com

Support phone

+97333758850

Operating region

Bahrain

Using the service

  • Use the platform only for lawful laundry operations and related support activities.
  • Keep your login details secure and do not share access outside your authorized team.
  • Provide accurate customer, address, order, and payment information.
  • Do not attempt to disrupt, misuse, reverse engineer, or bypass service protections.

Operations and availability

Service availability, pricing, timing, route schedules, and delivery windows may change based on operational needs, staffing, maintenance, or customer requirements.

We may suspend or restrict access when needed to protect accounts, investigate misuse, or maintain service integrity.

Payments, records, and contact

Order, payment, and delivery records inside the platform are part of the operational history of the service. If you need help or want to report an issue, contact s.majeed.saleh@gmail.com.

Continued use of the platform also means you accept the privacy policy.